what we keep

When you book an appointment with Lash by Meomeo, we collect the following information:

• Your name
• Phone number
• Email address (optional)
• Appointment preferences and booking details
• Any allergy or health information you provide

We use your personal information solely for the purpose of:

• Scheduling and managing your appointments
• Sending appointment confirmations, reminders, and updates via SMS text messages
• Communicating with you about your bookings
• Providing our lash extension services safely

By providing your phone number and opting in to receive text messages during booking, you consent to receive SMS messages from Lash by Meomeo. These messages may include:

• Booking confirmations
• Appointment reminders
• Schedule changes or cancellations
• Important updates about your appointment

Message frequency: You will receive messages only related to your appointments, typically 1–3 messages per booking.

Message and data rates may apply. Your carrier’s standard messaging rates apply.

To opt out: Reply STOP to any message to stop receiving texts. Reply HELP for assistance.

See our Terms of Service for additional SMS terms and conditions.

We take reasonable measures to protect your personal information. Your data is:

• Stored securely and only accessible to authorized personnel
• Never sold to third parties
• Never shared for marketing purposes
• Only used for appointment-related communications

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS messages at any time by replying STOP